# About Srujana Nallacheruvu **AGILE | SCRUM MASTER** *Helping high-performing teams collaborate better, adapt faster, and deliver meaningful outcomes.* --- ## Executive Biography I’m an Agile & Senior Scrum Master passionate about helping teams collaborate better, adapt faster, and deliver meaningful outcomes. With 15+ years of professional experience including 11+ years leading Agile and Scrum delivery across enterprises like VidaXL, Cigniti, and Bosch Siemens (B/S/H), I create environments where cross-functional teams thrive, eliminate delivery bottlenecks, and excel together. ## Core Leadership Pillars ### Agile Mindset Embracing adaptability, iterative value, and relentless customer-centric focus. ### Collaborative Leader Fostering psychological safety, shared ownership, and servant leadership. ### Continuous Improvement Driving kaizen through data-informed retrospectives and actionable metrics. ### People First Prioritizing empathy, team well-being, trust, and cross-cultural cohesion. ### Focus on Impact Aligning day-to-day sprint executions with measurable strategic business goals. ## Career Journey & Timeline ### Senior Scrum Master — E-Commerce | VidaXL Private Limited - **Period**: 11/2024 – Present - **Location**: Hyderabad, India - **Summary**: Leading Agile delivery and SAP Scrum of Scrums across international e-commerce supply chain operations and carrier integrations. - **Key Impacts**: * Facilitate end-to-end Scrum events for multiple SAP & e-commerce teams (Stand-ups, Sprint Planning, Reviews, and Retrospectives). * Organized and led Scrum of Scrums to resolve cross-team dependencies and drive smooth multi-team releases. * Established quantitative performance metrics for supply chain operations, monitoring delivery flow and driving team accountability. * Oversaw carrier onboarding and integrations across international logistics partners. * Facilitated Problem-Solving Workshops and backlog refinement sessions for Product Owners. * Mentored junior Scrum Masters and engineered Agile training materials across department initiatives. - **Skills**: Scrum of Scrums, SAP E-Commerce, Carrier Integration, KPI Tracking, Sprint Planning, Jira, Mentorship ### Associate Manager — Senior Scrum Master (DevOps) | Cigniti Technologies - **Period**: 04/2024 – 11/2024 - **Location**: Hyderabad, India - **Summary**: Bridged software development and cloud operations by embedding Agile, Scrum, and DevOps practices into CI/CD release engineering. - **Key Impacts**: * Coached engineering teams on Agile, Scrum & DevOps principles, streamlining handover between dev, QA, and operations. * Collaborated with cloud infrastructure teams on IaC tooling (Terraform, Ansible) for automated provisioning. * Engineered automated CI/CD deployment pipelines, minimizing release downtime and operational risk. * Defined and tracked Agile & DevOps KPIs, creating executive dashboards for visibility into deployment frequency and lead time. * Managed software release management for enterprise fintech solutions including Lending Point DevOps Integration. - **Skills**: DevOps & CI/CD, Terraform & IaC, Release Governance, Agile Metrics, Cross-Functional Collaboration ### Head of Agile Coaching India | B/S/H (Bosch Siemens Household Appliances) - **Period**: 01/2021 – 04/2024 - **Location**: Bangalore, India - **Summary**: Spearheaded enterprise Agile transformation across distributed development centers, championing Lean-Agile mindset and Program Increment (PI) execution. - **Key Impacts**: * Built and nurtured high-performing Agile teams executing complex multi-million dollar engineering projects. * Partnered with offshore Product Owners on product roadmap visualization, value stream mapping, and backlog health. * Fostered Lean-Agile leadership practices including Built-In Quality, WIP limits, and continuous delivery pipelines. * Drove Agile coaching for the Hybrid Integration Platform at B/S/H, achieving consistent Program Increment objectives. - **Skills**: Enterprise Coaching, SAFe 6.0, PI Planning, Value Stream Mapping, WIP Optimization, Lean Leadership ### Scrum Master & Technical Team Lead | Versatile Commerce - **Period**: 01/2018 – 07/2018 - **Location**: Hyderabad, India - **Summary**: Managed multi-disciplinary engineering squads delivering high-traffic omnichannel digital commerce platforms. - **Key Impacts**: * Facilitated daily Scrum events, sprint grooming, and retrospectives for 3 cross-functional development teams. * Implemented automated continuous integration gates in Git and Jenkins, reducing bug discovery latency by 45%. * Collaborated directly with UK client stakeholders to align product release roadmaps with agile development cadences. - **Skills**: Scrum Master, Agile Delivery, Sprint Coaching, CI/CD Setup, Jira & Confluence ### Scrum Master & Head of Customer Services | 247 Commerce Limited - **Period**: 05/2015 – 12/2017 - **Location**: London, United Kingdom - **Summary**: Transformed cross-border delivery teams across the UK and India, achieving a verified 63% performance surge in the 1st year. - **Key Impacts**: * Boosted team velocity and delivery performance by 63% in year one through structured Scrum ceremonies and backlog grooming. * Facilitated Release Planning, Sprint Planning, and Retrospectives using Jira and Confluence. * Harmonized cross-cultural agile relations between engineering teams in London and offshore centers. * Delivered multi-channel commerce integrations and software kiosks (including V&A Museum and Black Circles). - **Skills**: Scrum Ceremony Facilitation, Cross-Border Teams, Jira & Confluence, E-Commerce Solutions ### Foundational Operations & Data Management | London Enterprises (Sinclairslaw, Asiangrocersonline, Electrolounge, Postal World Direct) - **Period**: 2011 – 2015 - **Location**: London, United Kingdom - **Summary**: Built strong foundational organizational, stakeholder communication, and operational management expertise across London businesses. - **Key Impacts**: * Office Receptionist & Client Liaison at Sinclairslaw Limited (2014–2015). * Office Administrator & Operations at Asiangrocersonline (2012–2013). * Support Administrator & Product Catalog Specialist at Electrolounge Ltd (2011–2012). * Data Manager at Postal World Direct (2011). - **Skills**: Client Relations, Operational Excellence, Data Management, Process Optimization ## Education & Languages - **Degree**: B.Sc. Biotechnology, Andhra University (VSL Women's College) (2011) - **Languages**: English (C2 - Proficient), Hindi (B2 - Proficient), Telugu (C2 - Native / Proficient) - **Interests**: Classical & Contemporary Singing, Culinary Arts & Cooking, Cross-Cultural Team Coaching, Mentoring Emerging Agile Leaders --- *Visit https://srujana.co.uk/expertise.md to explore verified certifications.*