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Technical Mastery & Enterprise Agility

A proven track record spanning 15+ years across modern tooling, enterprise platforms, and verified Agile certifications.

Professional Certifications

Advanced Certified ScrumMaster (A-CSM)
A-CSM

Advanced Certified ScrumMaster (A-CSM)

Scrum Alliance • 2022

SAFe Certified Scrum Master 6.0 (SASM)
SASM 6.0

SAFe Certified Scrum Master 6.0 (SASM)

Scaled Agile Framework • 2023

Kanban Management Professional (KMP)
KMP

Kanban Management Professional (KMP)

Kanban University • 2022

Certified SAFe® 5 Agilist (Leading SAFe)
SA 5.0

Certified SAFe® 5 Agilist (Leading SAFe)

Scaled Agile Framework • 2021

Training from the BACK of the Room! (TBR)
TBR Certified

Training from the BACK of the Room! (TBR)

Bowperson Publishing & Training • 2021

Agile Goes Intercultural
AGI Certified

Agile Goes Intercultural

Intercultural Leadership Guild • 2022

Frameworks & Technologies Matrix

Agile Frameworks & Scaling Models

CORE MASTERY
Scrum FrameworkExpert

End-to-end ceremony orchestration, sprint planning, retrospectives, and backlog refinement.

Kanban & STATIK MethodPractitioner

Systems Thinking approach, WIP limit enforcement, bottleneck identification, and flow optimization.

SAFe 6.0 & 5.0 (Leading SAFe)Certified

Program Increment (PI) planning, Agile Release Train (ART) synchronization, and Scrum of Scrums.

Large-Scale Scrum (LeSS)Proficient

Multi-team backlog alignment, cross-squad sprint reviews, and joint refinement sessions.

Lean Software DevelopmentAdvanced

Value stream mapping, lead time reduction, waste elimination, and continuous improvement kaizens.

Tooling, Dashboards & Flow Metrics

ADVANCED DATA
Atlassian Jira & Jira AlignMastery

Advanced workflow customization, board architecture, epics breakdown, and multi-team roadmaps.

Atlassian ConfluenceExpert

Team working agreements, Living DoD/DoR playbooks, retrospective repositories, and knowledge hubs.

Miro & Mural CollaborationAdvanced

Remote PI planning canvases, interactive retrospectives, fishbone root-cause workshops, and journey maps.

Azure DevOps & Version ControlProficient

Work item tracking, automated sprint iterations, branch governance, and backlog traceability.

Flow Metrics (Velocity, CFD, Cycle Time)Expert

Empirical predictability modeling, cumulative flow analysis, throughput tracking, and lead-time analytics.

DevOps & Cloud Release Cadence

CI/CD cadences
CI/CD Deployment PipelinesLead

Automating test gates, build artifacts, and multi-stage promotion to achieve zero-downtime releases.

Terraform & Ansible IaC AlignmentPractitioner

Collaborating with cloud infrastructure engineers on repeatable, automated environment provisioning.

Release Governance & RollbackMastery

Coordinating cross-team deployment windows, risk assessment matrices, and automated rollback protocols.

DevOps KPIs & Stability MetricsAdvanced

Tracking deployment frequency, mean time to recovery (MTTR), and change failure rates.

Enterprise Systems & e-Commerce Domains

DOMAIN DEPTH
SAP ERP & Supply Chain LogisticsSpecialist

Coordinating SAP sprint releases for high-volume inventory, international warehouse logistics, and fulfillment.

International Carrier OnboardingLead

Managing technical dependencies and API integrations for global shipping carriers across UK & Europe.

Microservices & Distributed SystemsProficient

Aligning squad interfaces, decoupled service contracts, and REST/GraphQL API delivery cadences.

Omnichannel & Retail PlatformsSpecialist

Multichannel platform building, Amazon/eBay integrations, customer portal delivery, and interactive kiosks.

Selected Transformation Highlights

Senior Scrum Master2024 – Present

VidaXL Global Carrier & SAP Logistics Integration

Challenge:

Synchronizing multiple distributed SAP and supply chain engineering squads while onboarding international logistics carriers.

Strategy:

Established a structured Scrum of Scrums cadence, visual dependency maps in Jira, and objective supply chain performance KPIs.

Verified Impact:

Eliminated release blockers, smoothed cross-team handoffs, and accelerated carrier integration delivery cycles.

Associate Manager (DevOps Scrum Master)2024

Cigniti Technologies DevOps Pipeline Automation

Challenge:

Bridging the operational disconnect between developers, QA teams, and cloud infrastructure engineers.

Strategy:

Embedded Agile and DevOps principles, advocated for Terraform/Ansible IaC, and implemented automated CI/CD release cadences.

Verified Impact:

Drastically reduced deployment downtime, streamlined cross-environment handoffs, and established executive visibility dashboards.

Head of Agile Coaching India2021 – 2024

B/S/H Hybrid Integration Platform & Agile Transformation

Challenge:

Transitioning enterprise engineering teams from legacy models to a high-velocity Lean-Agile Program Increment (PI) cadence.

Strategy:

Mentored product owners on value stream mapping, instituted Kanban WIP limits, and led team-level Lean-Agile leadership coaching.

Verified Impact:

Built self-organizing high-performing squads that consistently achieved quarterly PI objectives across global B/S/H appliances.

Scrum Master & Head of Customer Services2015 – 2017

247 Commerce Cross-Border Velocity Boost

Challenge:

Low sprint predictability and communication friction across engineering squads distributed between London and offshore centers.

Strategy:

Standardized Scrum rituals, refined user story slicing with INVEST criteria, and built psychological safety across cultural dimensions.

Verified Impact:

Enhanced overall team delivery performance and velocity by 63% in the 1st year of Agile adoption.

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